We partner with organisations that are driven by purpose and committed to delivering meaningful impact through digital. That’s why we’re excited to welcome Better Health Company as a new client.
Better Health Company plays a vital role in delivering programs that support healthier communities. As their digital ecosystem continues to evolve, ensuring stability, performance, and security across their platform is critical to maintaining and scaling that impact.
Supporting What Matters Most
NOW Digital will provide support services, acting as an extension of the Better Health team to ensure their platform is:
- Stable and secure through structured updates, proactive monitoring, and governance
- Optimised for performance and scale, supporting growing participant demand
- Continuously improving, guided by data-led insights and user experience best practice
Our approach is grounded in a managed lifecycle framework, where updates, releases, and enhancements are carefully tested, validated, and deployed. This ensures that critical user journeys such as registrations, enrolments, and program access remain seamless and reliable.
A Flexible, Workstream-Led Model
Through our Workstreams support model, Better Health Company gains access to a flexible pool of expertise across:
- Optimisation – unlocking insights, improving conversion, and reducing friction
- BAU services – ongoing enhancements, issue resolution, and delivery support
- Infrastructure support – ensuring resilience, uptime, and platform health
- CMS administration – maintaining and evolving content and capability
This model allows us to scale support based on business needs while maintaining momentum across their digital roadmap.
Built on Collaboration
Our partnerships are underpinned by open communication and a blended team approach. A dedicated NOW Digital Producer will work closely with Better Health Company, ensuring transparency, prioritisation, and continuous progress through regular work-in-progress sessions and shared tooling.
We don’t operate as a supplier – we embed as a partner.
Looking Ahead
This engagement is not just about maintaining a platform. It’s about enabling Better Health Company to focus on their mission while we ensure their digital ecosystem performs at its best—securely, reliably, and at scale.
We’re proud to support an organisation making a genuine difference and look forward to what we’ll achieve together.
Transform your digital experience.